Custom CRM development
I build owned CRM and customer workflow software for businesses whose account handovers, quoting, onboarding or fulfilment rules cannot be modelled safely in a standard CRM.
Scenarios
Specific operational problems where a business has outgrown products, spreadsheets, old databases or manual handovers.
Scenario pages
I build owned CRM and customer workflow software for businesses whose account handovers, quoting, onboarding or fulfilment rules cannot be modelled safely in a standard CRM.
I help businesses replace or modernise legacy operational software in controlled stages, keeping the useful business logic and removing the parts that are fragile, opaque or hard to hand over.
I help businesses move operational data between systems with mapping, checks, reconciliation and enough judgement to protect the records people actually rely on.
I build the custom software a business runs on when off-the-shelf products, spreadsheets and manual handovers cannot handle the actual workflow.
I rebuild business-critical spreadsheets as owned software when the workbook has outgrown safe multi-user work, permissions, audit trail, handover or integration.
I build owned database-backed software for businesses whose jobs, assets, inspections, orders, certificates, stock or customer records have outgrown spreadsheets, Access, FileMaker or disconnected tools.
I help rebuild important Microsoft Access systems as owned operational software when the database has become fragile, hard to share, hard to maintain or dependent on one person.
I help businesses decide whether an ageing FileMaker workflow should be rebuilt as owned web software, then map the data, scripts, layouts and edge cases before anything is replaced.
I build bounded workflow tools that use AI for extraction, classification, triage or draft preparation while keeping human review, audit trail and business ownership in the design.
I help with narrow two-system integration problems where a standard connector cannot handle the field mappings, source-of-truth rules, errors or exceptions that matter.